Return Assistant –
returns made easy.
We bring order to your e-commerce chaos: with our return assistant, you automatically keep track.
Lost track of the invoice total? We got you!
Returns in online shopping can’t be avoided but are one of the most time-consuming steps of your shopping process. But don’t worry, we have already provided the right solution for you: the return assistant.
Gini Return Assistant in action
You change your order,
we change the amount to pay.
Our return assistant makes shopping returns a breeze – right in the photo payment of your banking app. Once you decide which items are being returned, take a photo of the invoice in your banking app. The photo payment function automatically recognizes invoices from a growing number of selected retailers. Then, you can conveniently deselect the items to be returned. The remaining amount is calculated automatically and can be paid via the banking app as usual.
FAQ
You have questions, we have the answers.
Gini Return Assistant – Benefits
The must-have in
e-commerce.
The return assistant is based on the photo transfer and brings all the already familiar advantages to returns processing. In addition to a positive customer experience, there is one major advantage: the calculation of an open payment in Echtezit in the banking app. This makes it easier to handle open payments and the customer always keeps track of open liabilities.
92,900,000+ documents
scanned & paid in 2023
91.8% accuracy
in data extraction
2.1 seconds
processing time
5,131,494 users
monthly active users in 2023