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Case Study UniCredit Bank Austria

With 1.6 million private banking customers, UniCredit Bank Austria is the market leader in Austria and part of UniCredit. In recent years, UniCredit Bank Austria’s banking app has become the bank’s most-used service feature alongside online banking. Already 63% (2023) of all customers use the practical banking app — and the trend is still rising. This puts the app’s usage figures well above the average comparative figures for competitors. With the Gini photo payment integrated into the app, the app has a modern tool for making transfers quickly, easily, and, above all, securely.

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